Terms of service

Welcome to RuhRaaga. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our Shopify store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You are legally capable of entering into binding agreements.
The information you provide is accurate, current, and complete.

2. Products and Availability

We strive to display our products, descriptions, colors, and images as accurately as possible. However, actual product colors may vary slightly depending on your device's screen settings.

All products are subject to availability. We reserve the right to discontinue any product or limit quantities without prior notice.

3. Pricing and Payments

All prices are listed in Indian Rupees (INR) unless otherwise stated.
Prices are inclusive or exclusive of applicable taxes as indicated at checkout.
We reserve the right to modify prices at any time without prior notice.
Payments are processed securely through Shopify-supported payment gateways.

An order is considered confirmed only after successful payment or confirmation of a valid Cash on Delivery (COD) order, where available.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

RuhRaaga reserves the right to:

Cancel or refuse any order.
Limit quantities purchased.
Cancel orders suspected of fraud, unauthorized transactions, or pricing errors.

If payment has already been received for a cancelled order, the applicable refund will be processed.

5. Shipping and Delivery

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

RuhRaaga is not liable for delays caused by third-party shipping partners once an order has been dispatched.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return & Exchange Policy. By placing an order, you agree to the terms outlined in that policy.

7. User Account

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting unauthorized access to your account.
Ensuring that all information provided is accurate.

You are responsible for all activities that occur under your account.

8. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's security or functionality.
Upload malicious software or harmful code.
Copy, reproduce, distribute, or exploit any website content without written permission.
Engage in fraudulent or deceptive activities.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand name
Product images
Photographs
Graphics
Text
Designs
Website layout

is the property of RuhRaaga or its licensors and is protected by applicable intellectual property laws.

No content may be copied, modified, reproduced, or distributed without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, RuhRaaga shall not be liable for:

Indirect or consequential damages.
Loss of profits, business, or data.
Delays or interruptions beyond our reasonable control.
Technical issues affecting website availability.

Our maximum liability shall not exceed the value of the product purchased.

11. Disclaimer

Our products are provided on an "as available" basis. While we make every effort to ensure accuracy, we do not guarantee that:

The website will always be uninterrupted or error-free.
Product descriptions are completely free from inaccuracies.
The website will remain free from viruses or harmful components.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may include links to third-party websites or services. RuhRaaga is not responsible for the content, policies, or practices of these third-party platforms.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any revisions will become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.